Sometimes you just need to scream!!!

[csb]

Always fun when the cats decide to knock over something in the kitchen at 4am. This particular instance was pretty damn loud and some glass breaking. Let's just call it the "Pampered Chef thingy" GIANT GLASS DONG that was on top of the fridge came tumbling down making an awful ruckus. Once the glass hit the tile......FATALITY! We just said the hell with it and went back to bed for an hour.

fixed it for you

 

[engineergurl]

weren't you worried that the dog would step on the glass?

 

[knight1fox3]

weren't you worried that the dog would step on the glass?

She sleeps in our room in her kennel. It wasn't time for her to get up yet either so she was happy to be told to go back to bed as well. LOL

 

[envirotex]

$235 to renew my license! WTF?

 

[MA_PE]

what license?

 

[wilheldp_PE]

Just had a lovely little conversation with my friendly Time Warner representative. I'm upgrading to Meglo-internet (30 Mb/s down, 5 Mb/s up) and killing off some of my unused TV (extra HD-DVR and HD-Pak). I was trying to do this without raising my bill at all, and had it worked out based on pricing on the TWC website. This jackhole tells me that my bill will increase ~$30/month with what I wanted to do, and told me that most of that increase was due to my standard internet costing $65/month (my bill says $35 and so does the website). So I quote $65 as being the price for the 30 Meg internet I'm trying to upgrade to. He says "that's only for new customers." I say "so, the new customers get the new rate, and you dick over the people who've been with you for 10 years?" [actual quote]. He says "I'm not trying to 'do that' to you at all." So he does what the retention department does every fucking year when I call in, and re-work my bill so I'm essentially a new customer, and my bill is going to go down next month with the faster internet.

But I do have to pay a $20 "service fee" for having a technician come out and hook up a new modem, and I found out that the "free" mini-boxes they gave us a few years ago when analog TV went off the air will be charged at 75 cents per box per month starting with our next bill. I agree with Supe...Fuck Time Warner. They just bough Insight in Louisville. Insight wasn't good, but they were better than TWC.

So I'm sitting in my den last night with SNF on one TV, streaming internet video on another TV, and surfing the internet. All of a sudden, all of my service drops at once. I go to call the Time Warner "customer service" number conveniently provided on the screen when the TV signal is lost, that's when I discover that my phone is also off. So I call the idiots using my cell phone, and immediately start resetting thing so I can tell them that I've already tried that. 15 minutes later, somebody finally answers the phone. He quickly exhausts his list of common fixes. When he tells me to do a hard reset on my modem, I point out to him that the modem and cable boxes are on different branches of coax, so this isn't a localized problem...it's a problem with the signal coming into my house. He responds by saying "well, there aren't any outages reported in your area." While this asshole is trying to set up an appointment for Tuesday, I walk next door and ask my neighbor if his service is working, and it isn't. I tell the TWC guy that this IS an outage and I am reporting it. That's not good enough...there have to be multiple calls. I hang up on him after telling him that I'm going to walk up and down my street having everybody call him.

I get my neighbor to call in, and all of a sudden, it's an outage and they can have somebody out to fix it immediately. I really effin' hate Time Warner.

 

[Capt Worley PE]

Cutting the cable got serious discussion this weekend.

 

[Dexman PE PMP]

<--- cable was cut last month.

We only have internet now so we can stream Netflix.

 

[engineergurl]

we had issues this week because there was NOT supposed to be NFL Sunday ticket this year, but somehow they didn't cancel it. Direct TV got lucky because we discovered it on a week where my husband could only watch the Bears play on Sunday ticket... he was actually trying to justify getting it back that morning or else we would have been calling and complaining.

 

[wilheldp_PE]

I could probably get by with internet service only too, but that wouldn't have helped the situation last night. All of my TWC services were down.

 

[knight1fox3]

I get my neighbor to call in, and all of a sudden, it's an outage and they can have somebody out to fix it immediately. I really effin' hate Time Warner.

Unreal. To add to that we just got a notice about how TW is going to shut our internet service off because our rate went up without them notifying us. It was one of those 12 mo. deals where I called and threatened to stop service so they offered me this "promotional deal". So we just had that amount set up on our BillPay account. I absolutely HATE playing this game with them. So we didn't get the rate lowered, but they offered to up our service speed from 20/2 to 50/5. But again, this is only valid for 12 months. I set a reminder but can't wait to have this conversation all over again when the rate magically goes up again because we have a faster service. GD do I dislike their business practices. I simply cannot wait for Verizon's FioS to make it out our way. I will heartily enjoy the call to TW to end service. And I have none of their equipment in my house to return to them.

/rant

<--- cable was cut last month.

We only have internet now so we can stream Netflix.

lusone:

 

[envirotex]

what license?

PE

 

[mudpuppy]

what license?

PE

Yeah, didn't that have something to do with TX now doing fingerprinting and background checks or something like that?

 

[Master slacker]

Damn. Mine was $120. That's $5 / month or 16.4 cents per day. Not bad.

 

[envirotex]

what license?

PE

Yeah, didn't that have something to do with TX now doing fingerprinting and background checks or something like that?

No. That doesn't even go into effect until next year.

 

[Supe]

I get my neighbor to call in, and all of a sudden, it's an outage and they can have somebody out to fix it immediately. I really effin' hate Time Warner.

Unreal. To add to that we just got a notice about how TW is going to shut our internet service off because our rate went up without them notifying us. It was one of those 12 mo. deals where I called and threatened to stop service so they offered me this "promotional deal". So we just had that amount set up on our BillPay account. I absolutely HATE playing this game with them. So we didn't get the rate lowered, but they offered to up our service speed from 20/2 to 50/5. But again, this is only valid for 12 months. I set a reminder but can't wait to have this conversation all over again when the rate magically goes up again because we have a faster service. GD do I dislike their business practices. I simply cannot wait for Verizon's FioS to make it out our way. I will heartily enjoy the call to TW to end service. And I have none of their equipment in my house to return to them.

/rant

><--- cable was cut last month.

We only have internet now so we can stream Netflix.

lusone:

Happened to us too. Cost of internet without any "bundle" is killing us. Once Verizon comes to town, the final TWC purge will commence.

 

[Master slacker]

Well, I've had my fit and now I'm about to pass it on to the purchasing department manager. We have a service provider who inspects and repairs our elevators. We (engineers) collect the invoices and fill out requisitions to have them paid. The purchasing group takes these req's, turns them into purchase orders, and the vendor gets paid. Easy, right? Not so fast, you common sense person, you.

Well, turns out that, since MAY, the purchasing agent has not paid the invoices and the vendor's corporate office directed that no further services / repairs be performed until all is paid in full. Even after numerous discussions, emails, etc... this guy just doesn't get it. So, I sent him a nasty gram this morning to have all invoices paid in full by end of day. If nothing happens by noon, I'll be going over his head and will ask his boss to create the PO's. I don't care who gets pissed, fussy, the red-ass, yelled at, given the "come to Jesus" talks, or anything. Enough time and leniency has been given. Time to crack the whip.

:whipping:

 

[Master slacker]

Amazing how firing several shots across their nose (or up it ) will get work done quickly. :vadar:

 

[roadwreck]

Sigh, working on a Sunday is no fun. They don't run the A/C in the office during the weekends so it's a little warm in here today. Since i'm wearing shorts and t-shirts it's not intolerable but I got into some poison ivy last week and being warm in here seems to make it feel sooooo much worse. I'm really not sure how long I can stand this. I may see if a can dig up a ziploc bag to put some ice in or something to put on it because it's driving me nuts right now.

AAAAAGGGGGGHHHHHH!!!!

 

[RIP - VTEnviro]

It never made it out of the 40s here a couple days last week. Low was 25 with a strong wind. Feel free to stop over.