This isn't specifically a job gripe, but it does grind my gears a little when I hear people complain about their high electric bill. I mainly heard it down in FL from friends and family, especially when it was the summer and people were keeping their AC at like 72F all day. Yeah, no kidding your bill is $400.
I don't think those people understand all that goes into maintaining a power system and maintaining reliability. Poles need to be replaced, breakers and switches need to be regularly tested, transformer oil samples need to be tested, station batteries need to be checked, techs have to go out and troubleshoot outages, etc. All this adds up. And now with more and more energy efficient houses and buildings coming on the system, and old houses and buildings being renovated to be energy efficient, annual revenue is decreasing. Yet, O&M costs are increasing since new houses and buildings are being built. So people might get away with lowering their power bills now by being energy efficient, but it's going to catch up one day with higher rates. Unless the customers want less reliable power, but I don't think they do. Reliable power, low rates, energy efficient buildings. We can pick two of the three.
Let's not even get started on people adding solar to their houses. That reduces our revenue even more, yet the exact same O&M costs remain in place because electric power has to be available.