Unfortunately it is a call center that answers for them while they work remote. It does not appear that the call center employee knows anything about the exam or our status.took the October 2016 exam ... that year NJ was one of the last states to release the results.
I believe I was actually one of the early ones to find out because I called NJ Consumer Affairs probably 4 times everyday. Until they finally got pissed and told me I passed over the phone. Please believe me on this - check my past postings if you guys are curious. I'm not sure how effective calling is nowadays due to the Pandemic and everyone working remotely.
good luck to my fellow NJ peepz.