The problem is that now everyone is a spoiled entitled prick. They all think they own the airplanes and can do whatever they want because if the airline doesn't give in they'll start screaming for a lawyer.
If I read it right the a-holes coming from Hawaii a few weeks ago decided to send a kid home on a different flight and then decided they were going to let a different kid use the original ticket, but they're entitled pricks, so they don't need to follow any of the security protocols. Family shows up for flight, has someone using a ticket who's name doesn't match up with name on ticket and gets booted off. Entitled pricks go running to the media and lawyer about how they were unjustly dragged from their flight.