DONE with United Airlines

[Owism]

Sounds to me like they had a lap child and an empty seat next to them, but Delta wouldn't let them place the lap child in the seat because they overbooked the flight and wanted to give the seat to someone else. I think I'd feel the same way if I were the parents, but the 18 year old never checked in so Delta already allowed someone else to take his spot and it wouldn't be fair to the person who got the spot. So I'd be irked but I'd get it and let it go.

This incident had nothing to do with the guy being Asian. Broad statements like these hurt the cause of addressing real discrimination. 

Would it have happened to a Caucasian Female Medical Doctor who also needs to see her patients?

 

[Owism]

hahaha  yeah right.

Whats it like to drive an Audi? I should really test drive one

Whats it like to drive an Audi? I should really test drive one

Infiniti > Audi

Just sayin'

Infiniti > Audi

Just sayin'

Thus far my corolla is better than all that in terms of $$$ and efficiency and getting the job done.... racetrack? no sorry.

Thus far my corolla is better than all that in terms of $$$ and efficiency and getting the job done.... racetrack? no sorry.

Broad generalization for which you have no fuel efficiency data on to make that statement. My Infinti is a hybrid. Which blows your Corolla away in MPG. :thumbs:

Broad generalization for which you have no fuel efficiency data on to make that statement. My Infinti is a hybrid. Which blows your Corolla away in MPG. :thumbs:

When do you have to replace the battery? How much more did you pay for the vehicle, premium gas and maintenance, as well as insurance?

When do you have to replace the battery? How much more did you pay for the vehicle, premium gas and maintenance, as well as insurance?

Again, questions you don't have the answer to to make a generalization. Especially one with regard to efficiency.

Infiniti hybrid batteries carry a lifetime warranty. :thumbs:

Again, questions you don't have the answer to to make a generalization. Especially one with regard to efficiency.

Infiniti hybrid batteries carry a lifetime warranty. :thumbs:

Thats fine but warranty only covers defects... Battery wear means becoming less efficient in MPG and eventual replacement. Just curious how long until they recommend replacement

 

[YMZ PE]

Would it have happened to a Caucasian Female Medical Doctor who also needs to see her patients?

If she was making a scene and resisting removal in a similar fashion, yeah I could see that happening. I'm not saying it was right. I just don't see how this has anything to do with his race.

 

[Road Guy]

Well I think it was proven the guy didn't really have any patients to see- he was barely even a doctor.

But in this one rare incident in America I am venturing to say I don't think that race was an issue, the airline randomly picked seat numbers and they drew his number (& then he acted like a little *****).  I don't know what the races were of the two people who did what was asked of them that deplaned without incident.

From all these incidents, including the Delta Hawaii one (rich white family)  the cake incident (middle class black family) and the United one - if there is one thing for certain, these airlines don't give a **** about any of us / you!  

 

[YMZ PE]

Don't forget to quantify your enjoyment of the ride and other intangible benefits such as peace of mind and pride of ownership. That has value as well and shouldn't be dismissed. I'd take my minivan any day over the Honda Accord I used to drive, even though the latter had better MPG, lower insurance and less costly maintenance.

All this is really to say vehicle ownership is completely subjective and KF likes to start arguments for the sake of arguing. "Infinit > Audi"? Did anyone even ask? (love you foxy)

 

[MA_PE]

if there is one thing for certain, these airlines don't give a **** about any of us / you!  

Now I'm not a world-class traveler with a huge frequent flyer cache/profile but I'd estimate that above 95% of my air travel has gone smoothly and I did in fact reach my destination as planned with all of my belongings.  Airline staff (including the flight attendants have been very nice.  Whenever I get on a plane I don't figure on moving in, I just want a ride from one place to another.  If that happens I'm happy and on the infrequent occasions where there was a snag, well I don't expect a free ride and a lifetime annuity. 

 

[Dleg]

I've traveled a fair amount and I would say that 95% of my international flights have been smooth with professionally-behaving flight attendants, but I'd estimate that my domestic travels are closer to 75% or less.  Then again, I was living away from the mainland US for 20 years, and in that time I feel like just about all customer service in the US has degraded. As if it is no longer expected within US society to be polite.  Or maybe it's just my impressions that have shifted, from exposure to other places where you can't get away with being a ****/***** to your customers.

 

[Road Guy]

My positions may be skewed as my wife's cousin is a delta flight attendant and has stopped by "Denver" more than I care too the last year. Lately I just cant stand to be around her to be honest,   I had to act like I was on the Criminal Doctor's side of the united story just "for fun"...But I have to say Delta puts them waitresses of the sky up in some seriously nice hotels!

But I think its a mix of customer service degrading and the actual customer is usually just an ******* / ***** to begin with. 

We frequent very few places that we like, tip well and get great service in return.  Had the "guy" at our local Mexican place sneak us in ahead of a **** load of people on Cinco De Mayo (don't even know why we went to be honest it was like a 90 minute wait)

 

[Dexman PE PMP]

"The customer is always right" has been slowly eroding away the patience of customer service professionals for decades now. Customers demand more because they'll just "call a manager" if they don't get what they want, even if their demands are pushing the boundary. Management then undermine their employees by not backing them up in any conflict. How do you feel going into a client meeting telling them that ____ feature they want on their roadway doesn't work, but then your design manager overrides you and promises what you can't deliver? Now do this multiple times a day, five days a week. Now you have employees who don't give a **** about the company and are sick of dealing with ******* customers. They just show up to work to collect a paycheck and will do just the bare minimum to maintain that.

I will have to admit we're spoiled down here for airlines. AirNZ, Qantas and Emirates are absolutely fantastic companies and deliver every time. Always helpful and polite, the customers appreciate it and in return treat the staff with respect.  Really dreading my connections with American and United in a couple of weeks though...

 

[MA_PE]

"The customer is always right" has been slowly eroding away the patience of customer service professionals for decades now. Customers demand more because they'll just "call a manager" if they don't get what they want, even if their demands are pushing the boundary. Management then undermine their employees by not backing them up in any conflict.

 

[knight1fox3]

View attachment 9472

LOL, that's Judge Reinhold, but what movie was that from?

 

[Road Guy]

Every now and then you will see a manager stand up to the "crazy's" and when it happens everyone around should applaud!

 

[MA_PE]

LOL, that's Judge Reinhold, but what movie was that from?

Fast Times at Ridgemont High

"I hope you had one hell of a piss, Arnold!"

 

[Dexman PE PMP]

Anytime I see this haircut walk up to the ticket counter before boarding the plane, I know someone is about to have a bad time...

 

[goodal]

My wife accidentally got one of those a few years ago.  She literally cried for days and blacklisted the company.  She was apparently visibly upset when she left the hair dooer.  The manager called to appologize and offered her a bunch of free stuff.  My wife turned her down and hasn't been back. For the record, it didn't look THAT bad.

 

[jeb6294]

Ah, the duck butt.  Very popular when I was overseas.

 

[leggo PE]

Boyfriend and I booked our flights to Barcelona on Norwegian for September... Good deal on direct flights from California, but the catch is we have to pay an additional fee to book seats more than a day in advance. It's not a crazy fee, so I might bite.

 

[P-E]

All these fees are crazy.  Airlines: please just charge what it costs and drop the fees. 

 

[Dexman PE PMP]

But I don't travel with a checked bag, why should my ticket subsidize your trip?

 

[MA_PE]

But I don't travel with a checked bag, why should my ticket subsidize your trip?

my checked bag doesn't affect the cabin capacity like an overhead bag does.  Why should I let you have my allocated overhead storage just because I checked my bag?