Nothing disgusting here, but a couple years ago we went to St Louis for our Anniversary. We had always had a good experience with the Wingate brand of Hotels. So without checking it out, I just booked with the Wingate downtown. Everything was awful from the very begineeing. The hotel, at least one bldg and the roads around it were all under construction. After finally found a place to park in another hotels garage 2 blocks down the street, we made our way inside. The front desk had 3 spots (I think) to check in and numerous employees around but only one was checking people in (very slowly). Eventually obtaining our cards, we went for the elevators. Our room was on the 3rd or 4th floor. After waiting more than a few minutes for the elevators, we decided to head up the stairs. The stairs were literally about 2' wide, complete with dirty diapers at the landings. Through the lobby, past the defunct elevators, up the skinny stairs, we get to our room to find the cards don't work. Back down the stairs (without my wife) to the front desk where I had to wait 10-15 minutes again to talk to someone. Back up the stairs, this time the cards work. We get back from the game around 11:00 that night and there is no bar/lounge to get anything to eat/drink, they have no food machine and they only have root beer in the vending machine (which my wife detests). We decided to eat at their restaurant for breakfast the next morning. Not dirty or anything just a simple buffet with a decent selection of food that cost over $30 for two, for breakfast, buffet style. I was so disgusted with the whole ordeal, I intentionally left the tip blank after using my debit card. I remember that because I always leave at tip that way. Going through the register a month or two later, I see that I got charged around $35 for the breakfast. The jerks wrote in their own tip (I never leave the total blank any more). Needless to say I willl check out the place prior to making reservations even at the "nicer" places from now on. One small bit of revenge however, they never charged me for the stay. I didn't call back and complain or rant or anything, for some reason the dolts at the front desk just didn't enter it correctly and we were never charged.