Sometimes you just need to scream!!!

[Road Guy]

2 of the 4 have called back asking if they could start this week!

Im gonna play there game and ignore them..

They are the reason people just go to home depot and lowes and pay a premuim to get small shit done..

 

[Dexman PE PMP]

Damn, I had a friend paint a couple of walls in my house for $450, one of which was in the kitchen and needed extensive tape work to get around cabinents & countertops...

 

[knight1fox3]

Verizon just rolled out a new update for the Galaxy S4 which basically makes it "unrootable". BS!!!



Well there go the rest of my nights and weekends. I shall discover an exploit. :borg:

 

[snickerd3]

^that sucks.

 

[Master slacker]

I have no idea what that means. ld-025:

 

[knight1fox3]

It means they've prevented users from obtaining root access and to have a method of recovery on the phone. They have also locked their boot-loader. To put it simply, they are preventing someone from making their own custom modifications on a device that was PAID for and owned by said user.

:BS:

 

[mudpuppy]

It means they've prevented users from obtaining root access and to have a method of recovery on the phone. They have also locked their boot-loader. To put it simply, they are preventing someone from making their own custom modifications on a device was PAID for and owned by said user.

:BS:

So they are acting just like Apple?

 

[knight1fox3]

^ Yes!

 

[snickerd3]

%^&$@( papercut!!!!! I can't see you but I can f feel you. Why the helll do you hurt do much!?

 

[Master slacker]

Some people in purchasing need to find better things to do than to ask me why we don't reverse engineer a large compressor or swap compressor types to save a few hundred dollars. Let's not bring up the whole "must modify the control system" or "must reroute 12-inch pipe" requirements if we change manufacturer.

... ugh...

 

[wilheldp_PE]

Just had a lovely little conversation with my friendly Time Warner representative. I'm upgrading to Meglo-internet (30 Mb/s down, 5 Mb/s up) and killing off some of my unused TV (extra HD-DVR and HD-Pak). I was trying to do this without raising my bill at all, and had it worked out based on pricing on the TWC website. This jackhole tells me that my bill will increase ~$30/month with what I wanted to do, and told me that most of that increase was due to my standard internet costing $65/month (my bill says $35 and so does the website). So I quote $65 as being the price for the 30 Meg internet I'm trying to upgrade to. He says "that's only for new customers." I say "so, the new customers get the new rate, and you dick over the people who've been with you for 10 years?" [actual quote]. He says "I'm not trying to 'do that' to you at all." So he does what the retention department does every fucking year when I call in, and re-work my bill so I'm essentially a new customer, and my bill is going to go down next month with the faster internet.

But I do have to pay a $20 "service fee" for having a technician come out and hook up a new modem, and I found out that the "free" mini-boxes they gave us a few years ago when analog TV went off the air will be charged at 75 cents per box per month starting with our next bill. I agree with Supe...Fuck Time Warner. They just bough Insight in Louisville. Insight wasn't good, but they were better than TWC.

 

[knight1fox3]

This is basically verbatim of similar conversations I've also had with TWC. It's so damn frustrating to have to "play their game" as they screw over the loyal customer base by offering new customers crazy good deals. At one point I even asked the same question, ME: "So for me to get a better rate, I basically have to stop service and then rejoin. Is that what you're telling me?" TWC REP: "Well sir, you've been with us for X amount of years, so obviously you are satisfied with our service and really don't want to leave." :blowup: I almost ended it right then and there. We were able to work out a deal to get a bump in our service ( to Turbo: 20D/2U) for the "introductory" rate of $45/mo. We were paying like $55 or $60 for a slower level of service (Std: 15D/1U) :BS: Been watching the bill cycles quite closely to see if/when the rate might jump up again because the introductory thing expires or whatever. Then we get to do it all over again. :smileyballs: Another thing they just recently implemented was charging $3/mo for the most cheaply made modem I've ever encountered. I said no thanks, returned it, and purchased my own Motorola (like $90 I think) that has the latest DOCSIS 3.0 standard (old one was only 2.0 I think). I now have nothing TWC-owned in my house.

The other frustrating part about this is that they are realistically the only game in town. U-Verse is available but their speeds can't match TWC in our area. I've been keeping tabs on Verizon FioS coming to our area soon and will jump on that in a heartbeat (since we have wireless service through them, we would get a bundle discount). Then there's Google Fiber which I don't see coming to our area anytime soon. To summarize, F TWC! :redface:

 

[wilheldp_PE]

I said no thanks, returned it, and purchased my own Motorola (like $90) I think that has the latest DOCSIS 3.0 standard (old one was only 2.0 I think). I now have nothing TWC-owned in my house.

Oh shit, that's an option? If so, I need to get digging. I need one that can handle the 30dn/5up plus the VoIP phone service, so that might be TWC proprietary.

I made it an annual routine to call Insight, ask for the retention department, and ask them to lower my bill. I never once threatened to leave or remove services. And they reduced my bill by anywhere from $30 to $50 a month each time. It pissed me off that they made me call every year, but it was a pretty simple process. This jerk at TWC wasn't nearly as nice about it, but I still got the same outcome.

 

[Capt Worley PE]

It pissed me off that they made me call every year, but it was a pretty simple process.

I know, but is still a PITA.

They send me a letter every year that my rates will be going up from my 'promotional rate' to remind me to make the yearly call.

They could save a bundle on retention phone operators if they just gave the lower rate ad infinitum to those who called and got it.

 

[snickerd3]

^thats what we had to do every yr, call and they reduced it back everytime without fuss

 

[wilheldp_PE]

Well, my new surveillance system (reason for upgrading internet service) just picked up the TWC contractor stopping at my house at 12:30 (service is scheduled from 3 to 5 pm). I have video and still picture of his truck, license plate, and face. I called TWC and told them that he better not count that as my service call and not show up at my scheduled time...they assured me he wouldn't, so we'll see.

 

[knight1fox3]

Oh shit, that's an option? If so, I need to get digging. I need one that can handle the 30dn/5up plus the VoIP phone service, so that might be TWC proprietary.

I would just make sure you test your speeds to ensure you're getting what you paid for. I didn't trust the advertised "Time Warner Speed Test" listed on their website so I used speedtest.net. And I don't know if they charge you any equipment fees but I didn't feel their equipment was worth it.

 

[csb]

Well, my new surveillance system (reason for upgrading internet service) just picked up the TWC contractor stopping at my house at 12:30 (service is scheduled from 3 to 5 pm). I have video and still picture of his truck, license plate, and face. I called TWC and told them that he better not count that as my service call and not show up at my scheduled time...they assured me he wouldn't, so we'll see.

Note to self- don't f with wilheldp

 

[Ble_PE]

Well, my new surveillance system (reason for upgrading internet service) just picked up the TWC contractor stopping at my house at 12:30 (service is scheduled from 3 to 5 pm). I have video and still picture of his truck, license plate, and face. I called TWC and told them that he better not count that as my service call and not show up at my scheduled time...they assured me he wouldn't, so we'll see.

Note to self- don't f with wilheldp

You should drive by and moon his surveillance cameras. Cover your license plate first, though.

 

[Supe]

This is basically verbatim of similar conversations I've also had with TWC. It's so damn frustrating to have to "play their game" as they screw over the loyal customer base by offering new customers crazy good deals. At one point I even asked the same question, ME: "So for me to get a better rate, I basically have to stop service and then rejoin. Is that what you're telling me?" TWC REP: "Well sir, you've been with us for X amount of years, so obviously you are satisfied with our service and really don't want to leave." :blowup: I almost ended it right then and there. We were able to work out a deal to get a bump in our service ( to Turbo: 20D/2U) for the "introductory" rate of $45/mo. We were paying like $55 or $60 for a slower level of service (Std: 15D/1U) :BS: Been watching the bill cycles quite closely to see if/when the rate might jump up again because the introductory thing expires or whatever. Then we get to do it all over again. :smileyballs: Another thing they just recently implemented was charging $3/mo for the most cheaply made modem I've ever encountered. I said no thanks, returned it, and purchased my own Motorola (like $90 I think) that has the latest DOCSIS 3.0 standard (old one was only 2.0 I think). I now have nothing TWC-owned in my house.

The other frustrating part about this is that they are realistically the only game in town. U-Verse is available but their speeds can't match TWC in our area. I've been keeping tabs on Verizon FioS coming to our area soon and will jump on that in a heartbeat (since we have wireless service through them, we would get a bundle discount). Then there's Google Fiber which I don't see coming to our area anytime soon. To summarize, F TWC! :redface:

Boy, the timing of this thread is perfect. In addition to my previous f*ck TWC rant, they have now dropped CBS and Showtime without warning. Consequently, I have missed Dexter - a show I've been following religiously for roughly SEVEN F*CKING YEARS.

Game over, Time Warner Cable.

So now, my options are Direct TV or Dish Network, and ??? for internet.

I'm probably going to be stuck with TWC for internet since U-Verse and Verizon aren't available here, but do I go DTV or Dish? DTV is offering a $100 rebate right now for customers that tell TWC to f*ck off due to the CBS incident, and my gripe with Dish is that it takes their highest tier to get NBC Sports, which broadcasts all the F1 races, and will have NASCAR exclusively in 2014.