Practice Interviewing
Talking on the phone isn't as easy as it seems. As with an in-person interview, practice can be helpful. Not only will this help you rehearse answers to common phone
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Get Ready for the Call
Before the call, confirm all the details including the date, time and who you will be talking to. Be sure you know whether the interviewer is calling you or if you need to make the call.
Phone Interview Tips
1) Keep your resume in clear view, on the top of your desk, or tape it to the wall near the phone, so it's at your fingertips when you need to answer questions.
- Have a short list of your accomplishments available to review.
- Have a pen and paper handy for note taking.
- Turn call-waiting off, so your call isn't interrupted.
- If the time isn't convenient, ask if you could talk at another time and suggest some alternatives.
- Clear the room — evict the kids and the pets. Turn off the stereo and the TV. Close the door.
Do's and Don'ts During the Phone Interview
- Don't smoke, chew gum, eat, or drink.
- Do keep a glass of water handy, in case you need to wet your mouth.
- Do smile. Smiling will project a positive image to the listener and will change the tone of your voice. It can also be helpful to stand during the interview, since this typically gives your voice more energy and enthusiasm.
- Do speak slowly and enunciate clearly.
- Do use the person's title (Mr. or Ms. and their last name.) Only use their first name if they ask you to.
- Don't interrupt the interviewer.
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Use a quiet, comfortable, and private space with no distractions so you can focus on the interview.