Dexman PE PMP
Internationally PMP'n his PE-ness
I had a pair of shoes that had a seam fail after only a couple of months. The website basically said "though luck" because they only had a 30 day warranty, but when I posted a picture of the failed seam on their Facebook page with a caption of "3 months old, only worn in the office, WTF?", I got an email saying to take them into the store to be exchanged free of charge (no receipt necessary, just show the email).
Social Media is both good and bad. Good that it can have a big influence on getting issues resolved, but bad because so many asshole consumers abuse it to get way too much free stuff.
Social Media is both good and bad. Good that it can have a big influence on getting issues resolved, but bad because so many asshole consumers abuse it to get way too much free stuff.
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