Receiving a message - Server Answer is an HTML error page
Explanation: There are a few things that may cause this.
Resolution:
1.Make sure the plug-in is installed successfully. To do this please go to the following
http://plugin.fileopen.com/. When you come to the page that lets you either install or test the plug-in, choose to test the plug-in.
2.Make sure only one version of adobe is installed. To do this, go to your control panel and click on Add/Remove Programs. If you have more than one version of adobe, you may want to check with your IT department to be sure which version they would like you to remove.
3.Clean the offline permissions file. To do this please follow the steps below:
a.Close Adobe Reader and close any open browser windows.
b.Go into windows Task Manger (do control alt delete and choose task manager)
c.Under the Processes tab check to see if there are any processes running called AcroRd.exe. If there are, highlight them and click the end process button to close them.
d.Delete the file 30131WEB.sek as follows:
1.Go to C drive
2.Choose the folder Documents and Settings
3.Select the folder that is associated with your username
4.Choose Application Data folder
5.Choose File Open folder
6.Choose SAE Publishing folder
7.Click on the file 30131WEB.sek
8.Press Delete key to delete this file.