I don't think that necessarily means new applications will not be approved for the 2nd quarter. It may just be a meeting with Prometric do determine what the issue was, and ensure that it won't happen again.
I would also add/suggest to invest in Reza Mahallati's workbook. The problems in that book are more difficult than the actual exam, but prepare you very well imo. I used CPESR and Reza's book and passed on my 2nd attempt.
Supposedly, for a failed exam - an applicant should be able to submit their re-exam form anytime in the last month of the quarter, and get approved for the next quarter. Anyone have experience with that?
I hope they have different departments and divisions working on different aspects of their workflow. It would suck if everything else they do gets bogged down because of the Prometric test freezing issue.
I was under the impression that as long as you submit your re-exam form sometime in the last month of the quarter, you would be approved to sit for the exam the next quarter.