So far so good with Ring here, too.
Pros:
- Inexpensive
- 24/7 monitoring/cellular backup option
- Easy to upgrade/add devices
Cons:
- Unless you pay for the Ring Protect plan, you're dead in the water if your wifi goes down, although the app will tell you that's happened.
- Motion alarms are too sensitive for large pets, which renders them basically worthless unless we're on vacation and take the dogs with us. We end up setting the "home and armed" option more than the actual "away" accordingly, even if we're not home.
- Occasional contact sensor glitches - you get a notification as to which one is acting up, but they still act up. Usually pulling the cover and resetting does the trick.
- The keypads cannot be run off USB power 24/7. At some point, they will glitch/freeze and become unresponsive, which means unplugging it and hoping it works or sprinting to the other end of the house to beat the entry delay and stop the alarm from going off. They do stay charged for a very long time when not plugged in, but I'd prefer to just leave it plugged in.
- The app can be flaky at times. Sometimes there's a pretty big delay in notifications when interfacing with the cameras, and other times the app inexplicably fails to record playback for doorbell videos.
For what we spent, I'm very happy with it, the wife loves the peace of mind, and I plan on adding two spotlight cameras to the front and back of the house to cover the garage/driveway and back door. I had everything set up in an afternoon, including four doors, upstairs and downstairs motion detectors, an assload of window sensors, base station, and two keypads.