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The Technical Support Engineer position will be based at the Scunthorpe site tasked with developing customer relationships, assisting with product development and on site technical competence including quality improvements and manufacturing practice. The successful candidate will have an autonomous, 'hands-on' and forward facing role and will be expected to bring new ideas into this exciting business.
Working closely with the sales department the Technical Support Engineer will drive meetings and trials both on site at Mondi as well as remotely with the customer. The successful incumbent will have a broad remit with day to day activities ranging from customer developments, technical enquiries & problem solving, quality & CI projects and liaising with R&D teams on new projects. Mondi's customer base ranges across the UK, Europe & Scandinavia and the Technical Support Engineer will have responsibility for their own diary. It is essential the successful candidate can build key relationships with sales, R & D and operations colleagues as control of communication flow is imperative. The role will provide field support for the sales function which includes management of bespoke technical enquiries from specification to delivery. This is a key role in understanding customer's needs and preferences whilst obtaining any necessary technical input and stakeholder sign-off.
Who we're looking for
This role represents an excellent opportunity to work in a growing business with a multinational presence. The successful candidate will enjoy a high degree of freedom in helping evolve and develop this crucial position.
Suitable applicants should meet the following criteria:
• A proactive engineer proven in problem solving with strong analytical ability
• Good level of knowledge of flexible films or laminate and their manufacture
• An understanding of typical packaging processes and product requirements
• Some knowledge of conversion processes
• A strong communicator with good oral and written communication skills
• Good organisation skills both personally and as part of a team
• An analytical approach to project work and issues
• Autonomous and able to manage own diary
• Full driving license and ability to travel nationally / internationally
What's on offer
Competitive salary plus car
APPLY HERE: http://service.joberate.com/redirect/url/0ec3-24-65-06-9cccf0
Working closely with the sales department the Technical Support Engineer will drive meetings and trials both on site at Mondi as well as remotely with the customer. The successful incumbent will have a broad remit with day to day activities ranging from customer developments, technical enquiries & problem solving, quality & CI projects and liaising with R&D teams on new projects. Mondi's customer base ranges across the UK, Europe & Scandinavia and the Technical Support Engineer will have responsibility for their own diary. It is essential the successful candidate can build key relationships with sales, R & D and operations colleagues as control of communication flow is imperative. The role will provide field support for the sales function which includes management of bespoke technical enquiries from specification to delivery. This is a key role in understanding customer's needs and preferences whilst obtaining any necessary technical input and stakeholder sign-off.
Who we're looking for
This role represents an excellent opportunity to work in a growing business with a multinational presence. The successful candidate will enjoy a high degree of freedom in helping evolve and develop this crucial position.
Suitable applicants should meet the following criteria:
• A proactive engineer proven in problem solving with strong analytical ability
• Good level of knowledge of flexible films or laminate and their manufacture
• An understanding of typical packaging processes and product requirements
• Some knowledge of conversion processes
• A strong communicator with good oral and written communication skills
• Good organisation skills both personally and as part of a team
• An analytical approach to project work and issues
• Autonomous and able to manage own diary
• Full driving license and ability to travel nationally / internationally
What's on offer
Competitive salary plus car
APPLY HERE: http://service.joberate.com/redirect/url/0ec3-24-65-06-9cccf0
