I tried to call a couple times this morning, just to see if being nice on the phone would get me any info. Nobody answered...maybe that means they're entering info. Or all on vacation/break/asleep.
It will randomly say it's down, then will work again for me. I wonder if it has to do with folks (like me) hitting refresh every 38 seconds in an attempt to magically find out information sooner than the traditional email...
this is painful...