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Seriously. We rank our clients. The old adage 80% of your problems comes from 20% of your clients is true. We definitely target certain clients and attempt to move it about that magical line. That bad 20% make things rough for everyone.

If you are serious, let's talk via PM.

@Supe @jean15paul_PE @pbrme All great points on PTO. It's something I've always done with my staff, but I've never advertised it as an incentive. I actually started off with the trendy...No specific PTO, take what you need to live a healthy and balanced life...but I found that there were...

@DuranDuran Lake Geneva Wisconsin is a BEAUTIFUL location...just saying :) I do train within and will continue to do that. I have 2 people that will be the person I'm trying to hire in the near future. And we will be ready for new roles for them. I think I'm building something really...

@Supe @DuranDuran @jean15paul_PE I'm going to redirect the conversation a little bit. Let's make the assumption that it's more of an issue that I'm not getting the word out in front of the right crowd. If you were not currently in a job search situation, what would peak your interest if you...

@jean15paul_PE Thanks for the thoughtful response. You are right. Culture is huge. All of the things you listed are also important to me, and we don't just do some of them, we do all of them. I'm still contemplating how I communicate that in a job ad. I'm going respond to each item, just...

Thanks @DuranDuran. I run my company on honesty, and I wouldn't have come here if I didn't want someone to be honest with me. I'm trying to gain a perspective that I didn't have before so I need people to be blunt. I'm not hurt by that. I'm not perfect, my company isn't perfect, we value...

Thanks @Supe. I appreciate the thoughtful response. I've had the perspective that a small firm is actually completely open for upward mobility. You look at the firms around 100 employees and there is always a 3-4 person management team that usually started with the firm when they were small...

I'm curious if you all can help me gain some insight. I own a small civil engineering and surveying firm in Wisconsin. We've enjoyed a lot of success over the last several years. While I do believe we are the best (of course!), I am aware that part of it is tied to the high building...