RISA-Revit Link

We have a file that is crashing Revit 2016 midway through the export to RISA, using the RISA-Revit Link.  All software is on the same machine and update to the latest version.  I am currently working with RISA and Revit support departments.  Any advice?

Unfortunately you'll have to work with the support folks. Without having the files ourselves, we cannot really try to duplicate the crash. Josh at Risa had me in the past with similar issues.

Good luck and sorry that I don't have better news for you.

Not a problem!  This file came from the client (Arch) and we were hoping to use a quick turnaround in modelling.  I have employed the services of Revit and RISA support and they were both able to duplicate the crash, but could not yet come up with a solution.  Worst case scenario, I pull out the old slide rule (and by that I mean enercalc and spreadsheets)  :B

blybrook PE said:

Unfortunately you'll have to work with the support folks. Without having the files ourselves, we cannot really try to duplicate the crash. Josh at Risa had me in the past with similar issues.

Good luck and sorry that I don't have better news for you.

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Thanks for the insight. btw.  It's good to know that I'm on the right track with support.

Mangano said:

We have a file that is crashing Revit 2016 midway through the export to RISA, using the RISA-Revit Link.  All software is on the same machine and update to the latest version.  I am currently working with RISA and Revit support departments.  Any advice?/monthly_2016_05/RRlink.thumb.jpg.0be60da63ef48924d488583d16bdbf56.jpg

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Why can't Autodesk figure out how to gracefully recover from a crash? I hate them.

JHW 3d said:

Why can't Autodesk figure out how to gracefully recover from a crash? I hate them.

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On a similar note, this was always my favorite error when working with Solid Works.  The only recourse was to accept fate and click "OK".  <smh>

knight1fox3 said:

On a similar note, this was always my favorite error when working with Solid Works.  The only recourse was to accept fate and click "OK".  <smh>

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I guess I'll consider myself lucky.  That is quite the notification!